WHERE DO YOU SHIP FROM?

I SHIP FROM FRANCE.

HOW LONG DOES IT TAKES TO PROCESS MY ORDER?

YOUR ORDER WILL BE SHIPPED WITHIN 3 BUSINESS DAYS.

HOW IS MY ORDER PACKAGED?

YOUR ORDER IS PACK IN AN ENVELOPE.

WHAT SHIPPING OPTIONS ARE AVAILABLE?

AT CHECKOUT, YOU CAN CHOOSE IF YOU WANT TO PAY FOR TRACKING OR NOT. IF YOU DON’T CHOOSE THE SHIPPING OPTION WITH A TRACKING NUMBER, I HAVE NO WAY TO TELL YOU WHERE YOUR ORDER IS.

WHAT POSTAL SERVICE DO YOU USE?

ALL ORDERS ARE SHIPPED WITH LA POSTE, THE FRENCH NATIONAL POSTAL SERVICE.

IS INTERNATIONAL SHIPPING AVAILABLE?

YES, ABSOLUTELY!

HOWEVER, I DON’T SHIP TO THE UK FOR NOW.

HOW LONG DOES SHIPPING TAKES?

EN FRANCE, LES COMMANDES SONT ENVOYEES AU FORMAT LETTRE VERTE. LE DELAI DE LIVRAISON EST DE J+3.

REST OF THE WORLD : ORDERS CAN TAKE 1 TO 4 WEEKS TO BE DELIVERED, DEPENDING ON WHERE YOU LIVE.

FROM FRANCE TO THE US, ORDERS USUALLY TAKE AROUND 2 WEEKS TO BE DELIVERED.

DO YOU OFFER WHOLESALE?

YES! YOU CAN CONTACT ME DIRECTLY AT SWEETGRENADINESHOP@GMAIL.COM OR VIA MY CONTACT PAGE. I WILL BE HAPPY TO DISCUSS IT WITH YOU!

CAN I MAKE A CUSTOM ORDER?

I AM ALWAYS OPEN TO DISCUSS CUSTOM ORDERS, EVEN IF I CAN’T ALWAYS SAY YES! PLEASE, USE MY CONTACT PAGE OR MY EMAIL SWEETGRENADINESHOP@GMAIL.COM TO TALK ABOUT IT.

CAN I CANCEL MY ORDER?

YOU CAN CANCEL YOUR ORDER IF YOU CONTACT ME WITHIN AN HOUR.

I NEVER RECEIVED MY ORDER, WHAT CAN I DO?

PLEASE TAKE THE TIME TO CHECK THE ADDRESS YOU PROVIDED. SOMETIMES, MISTAKES ARE MADE! IF THE ADDRESS IS CORRECT, YOU CAN USE MY CONTACT PAGE OR MY EMAIL SWEETGRENADINESHOP@GMAIL.COM TO MESSAGE ME. I WILL DO MY BEST TO OFFER YOU A SOLUTION.

I DIDN’T FIND AN ANSWER TO MY QUESTION? WHAT CAN I DO?

GO TO MY CONTACT PAGE TO SEND ME YOUR QUESTION. YOU CAN ALSO SEND ME EN EMAIT AT SWEETGRENADINESHOP@GMAIL.COM